Privacy Policy

Effective Date: 11/09/2018

SS Lanka (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website, www.sslanka.com, and related services. By using our website, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect different types of information when you visit our website, interact with our services, or make a booking with us. This may include:

a. Personal Information:

• • Full Name

• • Email Address

• • Phone Number

• • Mailing Address

• • Payment Information (credit/debit card details, bank details, etc.)

• • Travel Details (preferred destinations, dates, and other travel preferences)

b. Non-Personal Information:

• • IP Address

• • Browser Type

• • Operating System

• • Pages Visited

• • Time Spent on Pages

• • Cookies and Tracking Data (see the “Cookies” section below)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including but not limited to:

• • Processing your tour package bookings and other transactions.

• • Sending you confirmations, invoices, or updates related to your bookings.

• • Communicating with you about promotional offers, discounts, and new services.

• • Responding to inquiries or customer service requests.

• • Personalizing your user experience by offering tailored travel packages.

• • Improving our website functionality, security, and performance.

3. Information Sharing and Disclosure

SS Lanka will not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• • Service Providers: We may share your information with trusted third-party service providers who help us process payments, manage bookings, or fulfill travel services.

• • Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with a legal obligation.

• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how visitors interact with our website.

Types of cookies we use:

• • Essential Cookies: These cookies are necessary for the website to function properly.

• • Analytics Cookies: We use these to analyze website traffic and user behavior to improve our services.

• • Marketing Cookies: These cookies help us deliver targeted advertisements based on your browsing activity.

You can control or disable cookies in your browser settings, but please note that some website features may not function properly without them.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include encryption, secure socket layers (SSL), and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. SS Lanka is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• • Access: You can request a copy of the personal information we hold about you.

• • Correction: You can request corrections to any inaccurate or incomplete personal information.

• • Deletion: You may request the deletion of your personal data, subject to legal obligations.

• • Data Portability: You have the right to request the transfer of your personal information to another provider.

To exercise these rights, please contact us at info@sslanka.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

SS Lanka
Email: info@sslanka.com
Phone: +94 766 073 342

Address: SS Lanka Tours & Travels,

No 134/12, Bollegala, Gonawala,
Kelaniya. Sri Lanka.